To make up the freight difference, To make up product price
PAYMENT
Bank transfer , Paypal , Western union , VISA,Wechat,Alipay
SHIPPING
FEDEX, DHL , TNT , UPS , Russia Express-SPSR,SF EXPRESS .5-15days
China Post Registered Air Mail, epacket , AliExpress Standard Shipping,AliExpress Premium Shipping,Russian Air is about 20-40 days
SERVICE
1. Welcome to my store , thanks for your shipping .
2. We will check every piece of product before shipping and well package, However, some may be damaged in transit. If there are any problems, please contact us in 7 days after receipt. We will solve the problem.
3. Your satisfaction and positive feedback is very important to us, please leave positive feedback and 5 stars, If you are satisfied with our products and service.
For any reason, if you are disappointed, please do not directly leave negative feedback, contact us andwe will try our best to make you satisfied.
BECOME A PARTNER:If you want to consult a quotation or product plan, you can contact us and we will reply you immediately.
Address:11-12,14th Floor,Building 13,QinchengdaBuilding, Exit A, Honglang North SubwayStation, Baoan District, Shenzhen,ChinaMainland.
whatsapp /wechat /Phone :+8613410541523
Email: ruby@shumatt.com ,or clink here to contact us on facebook~!
Privacy Policy
Thanks for shopping at www.shumat.com We understand that sometimes things don’t go according to plan. If you are not entirely satisfied with your purchase, we're here to help. Contact our lovely Support Team for any questions about returns or refunds. Our terms are detailed as below
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must follow the criteria below:
Unused and in the same condition that you received it.
All accessories must be returned
Returned in the original packaging.
If your item was not purchased directly from us, we need to have the receipt or proof of purchase.
In order to protect all customers and ensure that all returns and exchanges are handled fairly, www.shumat.com may decline your return or exchange in some situations, such as:
Products that have been defaced
Products with missing labels
Products that have been lost or damage
Please contact www.shumat.com before returning and Postage paid at own cost.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will usually receive the credit within 3-5 working days, depending on your card issuer's policies.